Usually, people will not appreciate the good things being done. They will only rant and shout when things go bad. I don’t like that so I want to post an update of the TMNET case. I finally received a rebate, and my latest bill dated 05 Feb 2005 shows only RM33.50. That’s a total rebate [...]

Today, at 10:33 Ms. M from TM Point Taipan called me up. She asked for an update. I told her that 2 people called (as in previous post). Next, at 12:37 the Indian TM Staff (Govinesh, the one who called on 26th) called, and asked whether anybody has contacted me. I told her no, nothing [...]

Somebody from TMNET called me again today (26-Dec-2005 14:14) asking whether my Streamyx is working fine. It’s an Indian name so I don’t quite catch it. She said: Sir, is your Streamyx working fine now? I told her: I don’t know. I have disconnected my equipment and waiting for TMNET to tell me they have [...]

Yesterday (22nd December 2005, 14:25) a TMNET staff named ANITA called me, she rudely said "I don’t understand what’s your problem.". I have been explaining the problem like hundred of times. I said to her "It’s packet loss.". She said, "OK I will call you back.". I doubt she even understands what packet loss means, [...]

Called the TM Point officer at 12:00 just now, and she said she has already forwarded my email to an Assistant Manager. Asked on the next step to be taken, she told me that now they will decide whether or not to send a technical squad to my house and check my Streamyx subscription. Thanks, [...]

The previous post was posted 100% as I have written it inside my text editor to preserve originality. Yes I can change the post date but I just want to demonstrate the misery I’ve had for the last few weeks. On Monday, 19th of December I went to Taipan (USJ), to convert my prepaid to [...]

I am actually posting this on my new Maxis 3G [17 Dec 2005] Hello. I am writing this entry inside my favorite text editor, as I can’t use the Internet. I will paste this later somewhere else. My Streamyx problem is never ending. I have not been able to access the Internet since 4th December [...]

It has been a while since I last updated this site. Since Sunday 4th of December 2005, I have been having problems with my Streamyx connection at home. I am currently at the office. The problem is with intermittent connection, and a lot! of packet loss. Even when I ping the gateway!!! Called 1-300-88-9515 on [...]

Cool screenshot from the telephone bill I received today. As I came back at almost 10.00pm the customer support is closed. Will try to call them tomorrow. Since forever I thought that Streamyx ADSL bill will not effect phone bill. Note the date, I registered my phone line and Streamyx in May, but it says [...]

Have you ever contacted Streamyx customer support ([email protected])? I contacted them last week via email to ask since we are having a latency and timeout problem to one of our server in the UK: Hi, We are an SDSL customer with fixed IP 219.93.xx.xx Since today morning we are having trouble connecting to our servers [...]

Just watched the news… Telekom Malaysia launched their new logo. New logo – new attitude? Most unlikely. It has been known that Telekom Malaysia – a previously 100% government agency never took customers seriously. What? You work in Multi National Companies? Of course, they’ll get millions of Ringgit doing business with your company and they’ll [...]

Today I reached a place where I can never understand how Telekom Malaysia does it businesses. I tried calling Netmyne hotline 1-300-88-9515 again today at 3.00pm as my superior keep insisting on placing our next servers there. Once connected, I pressed 2 for English, pressed 2 for Netmyne, and 1 for product enquiries. The AVR [...]